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.toolbar-label{font-size:11px;color:var(--text3);font-weight:500;text-transform:uppercase;letter-spacing:.5px;margin-right:4px}.toolbar-btn{padding:7px 14px;border-radius:var(--radius-sm);font-family:inherit;font-size:12px;font-weight:500;cursor:pointer;transition:all .15s;border:1px solid var(--border2);background:var(--bg3);color:var(--text2);display:flex;align-items:center;gap:6px}.toolbar-btn:hover{background:var(--bg4);color:var(--text);border-color:var(--navy)}.toolbar-btn:disabled{opacity:.4;cursor:not-allowed}.toolbar-btn .toolbar-icon{width:16px;height:16px;border-radius:3px;background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:center;font-size:9px;font-weight:700;flex-shrink:0}.doc-suggestion{background:#0030870f;border:1px solid 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textarea::placeholder{color:var(--text3)}.send-btn{width:36px;height:36px;border-radius:var(--radius-sm);background:var(--navy);border:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:opacity .2s}.send-btn:hover{opacity:.85}.send-btn:disabled{opacity:.4;cursor:not-allowed}.input-hint{font-size:11px;color:var(--text3);margin-top:8px;text-align:center}.ticket-start{flex:1;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:24px;padding:40px}.ticket-start-icon{width:64px;height:64px;background:var(--navy);border-radius:16px;display:flex;align-items:center;justify-content:center;font-size:26px;font-weight:700;color:#fff;letter-spacing:-.5px;box-shadow:0 12px 32px #00308759;font-family:DM Sans,sans-serif}.ticket-start h2{font-size:22px;font-weight:600;letter-spacing:-.3px}.ticket-start p{color:var(--text2);font-size:14px;text-align:center;max-width:420px;line-height:1.6}.ticket-form{background:var(--bg2);border:1px solid var(--border2);border-radius:var(--radius);padding:24px;width:100%;max-width:480px;display:flex;flex-direction:column;gap:14px}.admin-view{flex:1;overflow-y:auto;padding:32px;display:none}.admin-view.active{display:block}@media(max-width:640px){#login-screen{padding:16px;align-items:center}.login-box{width:100%!important;max-width:100%!important;padding:28px 20px!important;border-radius:16px!important;margin:0!important}.login-logo-text{font-size:22px!important}.login-logo-icon{width:38px!important;height:38px!important}.msg-bubble{font-size:15px!important;line-height:1.65!important;padding:12px 14px!important}.msg-avatar{width:28px!important;height:28px!important;font-size:12px!important;flex-shrink:0}.messages-area{padding:16px 14px!important;gap:16px!important}.chat-header{padding:10px 14px!important}.input-area{padding:0 12px 16px!important}.input-hint{display:none!important}.input-box{padding:10px 12px!important}.send-btn{width:40px!important;height:40px!important}}.mapping-card{background:var(--bg2);border:1px solid var(--border);border-radius:var(--radius);padding:20px;margin-bottom:16px;display:flex;align-items:center;gap:20px}.mapping-client{font-size:15px;font-weight:600;flex:1}.mapping-arrow{color:var(--text3);font-size:18px}.mapping-collection{font-family:DM Mono,monospace;font-size:13px;color:var(--navy);background:var(--navy-light);border:1px solid rgba(0,48,135,.15);padding:6px 12px;border-radius:var(--radius-sm)}